We help our clients communicate.

We are experts in a number of disciplines that can be used collectively or on their own, to help clients tell their story and strengthen their relationships with both customers and colleagues.

Everything we do is designed to make an impact.

Every detail is considered and nothing is left to chance.

Virtual & Hybrid Events

With our virtual and hybrid event solutions we can engage your remote audience and create impactful events that extend beyond a computer screen. We can blend live, streamed and pre-recorded on demand content, combined with real-time audience interaction.

We’ll help you every step of the way from concept, content design and production through to delivery of your live virtual event.


Experiential, conferences, presentations, roadshows, PR, press and product launches.

We create impactful events. We’ll create an engaging journey for your audience that embraces your brand, starts conversations and keeps people talking about it way after the event.

We’ll take care of everything from finding the perfect venue, designing the theme and environment, looking after your audience and taking care of all things technical.


Office workspace, retail, museums, hospitality suites and temporary structures.

The experience received is often a result of the environment enjoyed, whether that’s a workplace, restaurant, hospitality box or marquee.

From temporary to permanent installations, we translate your culture and brand ethos to create an innovative and engaging space.

Exhibition Design

Design and build of bespoke and modular solutions.

In the exhibition space it’s important that you stand out from the crowd and engage your audience. Our concepts are driven by your brand, your existing and potential customers and your business objectives.

We design and build impactful exhibition stands and create a communication platform to meet your aspirations and budget.


Brand identity, brand communications, digital and marketing collateral

With true creative insight, we design inspiring identities with distinction and differentiation.

Whether creating a new brand, refreshing your existing look and feel or looking to take your brand further, we‘ll help position you in the space you want to be and carry it through the line in all forms of communication.

I can whole-heartedly recommend Ice.

I’ve worked with Ice for many years and they continue to amaze me with their creativity and expertise, and always deliver fantastic ROI.

John Worthington, Head of Events Virgin Media O2

Thank you, thank you and thank you!

You were absolutely fantastic and we are so pleased with the event and the outcome. Everything from the planning to the solution focused attitude on the day. I just want to say that you and the team really shone and it was great working with you.

Joanna Langley, Brand Activation Manager, Co-op

The quality of the work is of a high standard time and time again and I have come to depend on Ice as a key part of our marketing team.

The team’s understanding of the briefs is fantastic and their skills and expertise always ensure really successful projects.

Julia White - Visitor Marketing Manager, Royal Borough of Windsor & Maidenhead

Meet the team

John Palmer

Founder & Managing Director

Gets involved in everything and we’d be lost without him.

That’s what he tells us anyway!

With many years’ experience both client and agency side, John is quite the Ice essential.

Emily Knapp

Founder & Director of Events

Our passionate redhead (or gingè as she would say) was born to work in Events.

Emily puts the Experience into Experiential.

Her favourite saying is that sleep is over-rated.

Antony Crafford

Founder & Brand Director

An expert in all things design, Tony’s a master when it comes to environments and bespoke design.

A qualified Structural Engineer and he also has a background in Opera. (The singing kind, not the web browser)

Geoff Knapp

Founder & Chairman

Our elder statesman, full of experience and wisdom with an exceptional eye for detail.

A true perfectionist.

We think all companies should have one.

Martin Hamblin

Marketing Manager

Martin's wealth of experience is certainly impressive.
From design to property his expertise knows no bounds and even extends to running his own drum and bass record company.
A dark horse indeed!

Cali Jones

Senior Event Account Manager

Our resident South African, Cali brings an international flair to Ice.

Until she joined we thought an Indaba was a musical instrument (look it up), rather than something we organise every day.

Emma Hood

Event Account Manager

Having previously organised events for a leading football club and then a castle, Windsor seemed the ideal place for Emma.

She’s organised, dedicated and very gregarious.

Mia Keadell

Event Account Executive

Actress turned event professional.

Hollywood will have to wait for now, she’s needed in Windsor.

Mia’s confidence and outgoing personality makes her a great fit for the event world. You’ve never known anyone to feel so at home.

Jordan Crossland-Scott

Event Support

Our Kiwi surfer, Jordan can turn his hand to anything.

With an extensive AV knowledge and a can-do attitude, he’s normally found supporting the event team.

Unless the surf’s up, of course.

Rachel Palmer

Senior Account Manager

Packs a powerful punch for a small person.

Rachel brings everything needed to a design project – creativity, hard work, dedication and a set of steps.

Nicole Mather

Account Executive

Introducing Nicole, one of our latest recruits.
Having recently obtained a degree in Creative Events, Nicole needed the perfect home to put all that creativity to good use and we were more than happy to oblige.
Full of enthusiasm and ambition, she’s certainly one to watch.

Stuart Howard

Studio Manager

Studio Stu designs, art directs and manages our design team.

With over 15 years in the industry, Stu’s a fountain of design related knowledge.

He knows our clients’ brands like the back of his hands.

Adam Bilton


Every creative company should have at least one big beard to show how trendy they are.

Adam’s not just a beard to us though - he’s an excellent 3D and graphic designer as well.

Elena Gesheva


The best thing to come out of Bulgaria since Dimitar Berbatov, Elena adds to our international flavour .

She’s outgoing, fun and very creative.

Maureen Knapp

Head of Finance

Our chief number cruncher.

Suppliers want to be her best friend but debtors beware.

Maureen might possibly be one of the loveliest finance people in the world, but you wouldn’t want to cross her!

Dee Lakhan

Business Manager

Runs our office like clockwork so the rest of us can concentrate on you.

As a keen cyclist, with multiple sportives to fit into her busy schedule, time management is key for bilingual Dee.

Tiffany Beer

Assistant Office Manager

Multi-tasking Tiffany helps ensure the smooth running of our office and The Gallery at Ice in addition to supporting our events team.

She’s also quite the skilled illustrator.

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